Shipping Policy
Last updated: August 12, 2026
Warehouse Location
All orders are shipped from our Toronto warehouse: 10 Blyth Dale Road, Toronto, ON M4N 3M2, Canada.
Delivery Areas
- Ontario (GTA): 24-48 hour delivery (standard shipping)
- Other Canadian Provinces: 3-7 business days
- Remote/Northern Areas: 5-10 business days
Shipping Rates
- Free shipping on orders over $99 CAD (within Ontario)
- Flat rate $9.99 for orders under $99 CAD (Ontario)
- $14.99 flat rate for inter-province shipping
- Free shipping on all Monthly Supply subscriptions (nationwide)
- Custom quotes available for bulk orders (10+ cases)
Processing Time
Orders are processed within 1-2 business days. Orders placed after 2:00 PM EST may be processed the next business day.
B2B / Bulk Orders
For bulk orders (10+ cases), contact us for custom shipping arrangements and volume pricing. Healthcare facilities can set up a business account for preferred rates.
Tracking
Tracking information will be provided via email once your order ships.
Delivery Issues
If your order has not arrived within the estimated timeframe, please contact us at alina@clinieco.ca with your order number.