When an autoclave throws an error code or the pressure gauge drops mid-cycle, the instinct is to re-run the load and move on. That habit costs clinics time and confidence in sterilization. This Q&A covers the faults clinic managers ask about most — start-up errors, pressure drops, wet loads, and stains despite passing indicators — plus the rule that matters: a failed monitoring test means the sterilizer stays out of service until it is validated.
Quick facts: Most start-up alarms trace to the water supply, the door gasket, or the cycle selection. A failed chemical, biological, or Bowie-Dick test means the unit is not cleared for patient loads; recurring codes and pressure faults belong on a service call.

Start here: when the autoclave alarms
An error at start-up usually reports something simple: low water, a poor seal, or a mismatched cycle. Run these checks in order.
- Refill the reservoir with the water grade your manual specifies.
- Inspect the door gasket for tears or debris and wipe it clean.
- Confirm the cycle matches the load and the chamber is not overcrowded.
- Record the exact code and review the manufacturer's guidance before retrying.
If the same code returns, keep the sterilizer off patient loads until it is validated — never bypass an interlock or disable an alarm to finish a load.
Pressure drops mid-cycle
A pressure drop after the chamber stabilizes usually points to the door gasket or the drain valve. Stop the run, inspect the seal, and check the drain valve.
Then run the leak test in your manual. On vacuum-class sterilizers, a Bowie-Dick test pack (ISO 11140-5 Type 2) confirms the chamber holds the vacuum wrapped loads depend on — run it daily.

Wet loads after the dry phase
Wet packs are frustrating because the load may be sterile in theory and unusable in practice — moisture wicks contaminants through the packaging. In most clinics the cause is loading, not the machine.
- Reduce the load and leave space between cassettes, trays, and pouches.
- Stand pouches on edge, paper-to-paper, off the chamber walls.
- Extend dry time for heavy metal trays, which hold heat longer.
Stains when the indicators pass
Instruments can come out stained while indicators pass. The usual cause is water quality or cleaning residue, not the sterilization cycle: hard water leaves mineral scale, and leftover detergent bakes onto metal at sterilization temperature.
Switch to purified water, review your rinse step, and confirm cleaning chemistry is fully removed before loading. A dedicated enzyme ultrasonic cleaning solution breaks down protein residue at the cleaning stage, so it never reaches the chamber.
Re-running after a failed cycle: the rule
Can you run a second cycle after a failure without investigating? No. A failed biological, chemical, or Bowie-Dick test means the sterilizer has not proven it is working — re-running the load repeats the question with the same risk.
Monitoring works at three levels: physical, through the gauges and printout; chemical, through sterilization indicator tape on every pack and Bowie-Dick tests; and biological, through spore tests. The accepted Canadian routine is weekly biological testing; some public health guidance encourages daily testing as a stronger routine.
When to call a technician
Some faults deserve a service visit on first occurrence. Call a technician when:
- The same error code returns after the first-line checks.
- The printout shows pressure or temperature outside the manual's range.
- The door gasket is damaged, warped, or leaking.
- The manufacturer's maintenance schedule is due.
Documentation separates a quick fix from a lost week: keep a logbook beside the unit and record every alarm and monitoring result.
Troubleshooting quick table
| Symptom | Likely cause | First check | Escalate when |
|---|---|---|---|
| Error at start-up | Low water, door seal, wrong cycle | Refill reservoir, inspect gasket | Code returns after checks |
| Pressure drop mid-cycle | Door gasket or drain valve leak | Stop cycle, run leak test | Leak persists |
| Wet load after dry phase | Overloading, short dry time | Reduce load, extend dry time | Wet loads on light loads |
| Stains with passing indicators | Water quality, cleaning residue | Purified water, review rinse | Stains continue after fix |
FAQ
Why does my autoclave keep showing an error code?
Low water in the reservoir, a dirty door gasket, or a mismatched cycle cause most start-up codes. Run the first-line checks above; if the code returns, keep the unit off patient loads until it is validated.
What causes pressure drops during sterilization?
Usually the door gasket or the drain valve — stop the cycle, inspect the seal, and run the leak test in your manual.
Why are my instruments wet after the cycle?
Overloading and short dry times cause most wet loads. Reduce the load, space the pouches, and extend the dry time.
Can I just re-run a load after a failed test?
No. A failed test means the sterilizer has not proven it is working. Correct the cause and re-test the sterilizer before processing patient loads.
How often should an autoclave be serviced?
Follow the manufacturer's schedule — typically an annual preventive inspection — and sooner if codes recur or the gasket wears. Weekly biological and daily Bowie-Dick tests support that schedule; they do not replace it.
Related reading: see the full sterilization monitoring hub for BI, spore testing and autoclave guides.
deep dive: understand SAL (10⁻⁶) in our sterilization assurance pillar article.
Monitoring your sterilizer? Start with a free spore test.
Ontario dental offices must run a biological indicator every day the sterilizer is used (RCDSO). Test before you commit:
- 5-pack of 24-hour biological indicators — start daily monitoring this week
- Free 20-minute rapid reader trial ($1,499 value) — same-day spore results, no capital outlay
Claim your BI 5-pack trial Free rapid reader trial
CliniEco Medical · Health Canada MDEL #35334 · Open-system BIs from $2.40 per test · Request a B2B quote
0 comments