Shipping Policy

Last updated: September 13, 2026

Warehouse Location

All orders are shipped from our Toronto warehouse: 10 Blyth Dale Road, Toronto, ON M4N 3M2, Canada.

Delivery Areas

Ontario (GTA): 24-48 hour delivery (standard shipping)
Other Canadian Provinces: 3-7 business days
Remote/Northern Areas: 5-10 business days

Shipping Rates

Free shipping over $99 CAD in Ontario; over $199 CAD in the rest of Canada
$15.00 CAD flat rate on orders below the free-shipping threshold
Express shipping: $20.00 CAD
Sterilization pouches & rolls: $6.99 flat, free over $29.00 CAD
Biological indicator 5-pack trial: CA $12.99, shipping included (free nationwide)
Free shipping on biological indicator 25-packs and Monthly Supply subscriptions, nationwide
Custom quotes available for bulk orders (10+ cases)

The exact shipping rate for your order is calculated and displayed at checkout before payment.

Processing Time

Orders are processed within 1-2 business days. Orders placed after 2:00 PM EST may be processed the next business day.

B2B / Bulk Orders

For bulk orders (10+ cases), contact us for custom shipping arrangements and volume pricing. Healthcare facilities can set up a business account for preferred rates.